The app checks wifi strengh and then tries to improve the router. Set up a Hub. You can call in to order them if you want to go ahead - or a VM person will respond on here in a day or two. After it has done this, it suggests that you 'rescan' the room. Just make sure your mobile is on the correct VM wifi network and not using any VPN's. The WiFi Max guarantee costs just £8 per month, or is free. This’ll only take a few minutes, depending on how many WiFi Pods are connected. On our wavelength. WiFi. The WiFi Booster will start copying your Hub’s details. Then told no and ordered again, then received email to saying wifi extenters starter pack. The hub is positioned in front room, with the Wi-Fi pod upstairs. Considering ordering one. The pods like Factory settings pretty much to work properly, sometimes the phone team mess with settings to fix issues and that might be the problem. 1 ACCEPTED SOLUTION. Whilst wireless routers do offer some benefits, including portability and simple set-up, they have drawbacks too, such as poor signal strength and being more susceptible to cyber. Tap Add a room, Tap the room you're in. " Virgin seem to have disabled this feature and only support output from the Wifi Pod's ethernet port. Virgin Media Television; For business; Webmail;. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Watch: Get the best WiFi experience. Tech Room UK 7. I was advised at the time to wait seven days and then order these through the My Virgin Media app but I cannot find any way to do this either in that app or elsewhere. My only objection to Virgin Media Intelligent Wi-Fi Plus and the Wi-Fi Pods is the way they’re sold as a subscription service. ago. Available with M50 broadband or faster. Virgin Media Wi-Fi now offers an intelligent WiFi pod solution for getting WiFi throughout your home. (1) Mesh System, (2) Wireless router, (3) Wireless access point, (4) a pair of good quality Wifi Powerline Adaptors, or a combination of (2&3). Video guide prepared by Luqman Khan Here is with how to self install virgin media pod. in QuickStart, set up and connections 45 minutes ago; WiFi pods, one flashing blue, one flashing green in Networking and WiFi 48 minutes ago; Been told hub 5 is on order and it wasn't in Networking and WiFi 4 hours ago; 5X hub with poor WiFi, pods repeatedly cancelled in Networking and WiFi. The clever technology inside our WiFi Pods uses the cloud to understand how you use WiFi and constantly adapts to create the best conditions for the network your household needs every day. The app guides you through optimal pod placement and handles configuration. Tap Start the scanWhilst wireless routers do offer some benefits, including portability and simple set-up, they have drawbacks too, such as poor signal strength and being more susceptible to cyber-attacks. So each one needs to have fairly good connectivity to at least one other device to be able to pass the messages along. Sorry forgot to say the speeds I was getting with all 3 pods, I was only seeing speeds of 155/230 Max hence me removing 2 and keeping the 1 connected to the hub. But this is been going on for a week now. TV. At least 30Mbps download speeds in every room or £100 one-off credit. However it’s still starts with green light then goes to to constant blue light flashing. on 13-09-2023 17:31. You can also easily manage your guest network settings on the Virgin Media Connect app. I have tried using the support on the virgin media site but the links to the Help section for the pods don't work and support for Wifi says it's down. 86% network reliability, so the whole household can scroll, meme and stream. The Passphrases of the SSIDs must match. RE: Intelligent WiFi Pod. 0c9821507a37ee02. No setup fee is available on all bundles, broadband & phone, and broadband only packages. 0c9821507a37ee02. Connect app informs me we have zero wifi in one bedroom and not much more in the kitchen, and suggests ordering a wifi pod. Virgin Fibre Areas only. Gig1 Fibre Broadband comes with a WiFi Hub that’s capable of delivering gigabit speeds over WiFi. Virgin Mobile. Virgin Media's Hub 3, Hub 4 and Hub 5 give customers fantastic WiFi connections all year round. Simple!As explained in the video, all you need to do to get your hands on an intelligent WiFi Booster is use the Connect app home scan feature. While connect to WiFi, Tap I’m ready. Sometimes you do need a second pod and the rare time, a 3rd. Yay!! The engineer was very helpful and made sure everything was set up to connect to new router . You need to move your Pod nearer to the Hub so it can resync, and move it back. If you have wired boosters, you can skip to step 2. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Manage order or appointment. I note from other forum posts this is not an uncommon situation and would be grateful for any. Download the Virgin Media Connect app now. Disable Wi-Fi - Linksys. Re: Ordering Wifi pods. £5 a month extra doesn’t sound like much, but £60 a year. Home Phone. I've been trying to get a pod to cover the dead areas of the house for some time. Virgin Media Wi-Fi now offers an intelligent WiFi pod solution for getting WiFi throughout your home. The units offer WiFi pod performance for Virgin Media customers significantly better than a cheap wireless extender. Welcome to the community and thanks for taking the time to post here on the forums. Options. 2. If you need others in future you will need to order these via the connect app or by giving us a call on 📞 0345 454 1111 or 150 from a VM landline. Account - Cable. I think Virgin really let themselves down in this area. WiFi hotspots. The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. The need for smarter home Wi-Fi technology was. in QuickStart, set up and connections 9. Also I still can’t use the connect app yet. 9 To make it easier to connectClient62. . Pick a category to get started. Stream from Virgin Media. The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. Sometimes you do need a second pod and the rare time, a 3rd. You need to perform the Home Scan using the Connect app in the area where the signal is low(est) or as near to there as possible. In this video I will show you how to install the Virgin Med. Fix your broadband WiFi Pods and Boosters Complaints Encountering problems with your Virgin Media services or products? Then look no further than our Virgin Media help and support portal to get back on track. Virgin Media WiFi Hub with Intelligent WiFi technology ; Double the data on your O2 sim; Perks and experiences with Priority ; See broadband and phone deals . 11. Scan complete, Tap continue. So, a 50 minute broadband, TV and phone. 1-50g0d6722-prod-cuillin. If you do want to invest in better equipment, you would need to get either a…. If that doesn't work you can also try calling 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted) Call around 8am if possible when lines first open and are least busy. £8p/m extra or included with Gig1 or Volt. Mentioned there is an issue with Hub4 and intelligent wifi pods connecting. The key difference – apart from the colour – is that a WiFi Pod (white) plugs straight into a socket, while a WiFi Pod. Broadband, TV and Landline offers. Just remember to leave it off for 10 seconds to reboot properly. 8 Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. With WiFi Max, we want to make sure you’ll enjoy download speeds of at least 30Mbps in every room – if you don’t, we’ll send you one of our signal-boosting mesh WiFi Pods. Dual Ethernet port pod is flashing blue, other 2 flashing white. Some customers will get this “ at no extra cost “. Learn how to set up your Virgin Media Wi-Fi booster. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub. A dongle is a lifeline for digital nomads, frequent travellers and anyone with a poor internet signal. Optimisation complete, Tap Rescan room, Tap Start Scan. Virgin Media Hub 5 Installation and change Hub 5 WiFi Network Name and change Hub 5 WiFi Password. Whilst wireless routers do offer some benefits, including portability and simple set-up, they have drawbacks too, such as poor signal strength and being more susceptible to cyber-attacks. Virgin Media launched its Intelligent WiFi Plus service this year which has transformed in-home WiFi by combining faster speeds with more reliable connectivity. There are three models currently sent out by VM. 2. WiFi Pods not working since Hub upgrade. The connection lights will appear orange on both devices, before eventually flashing green. Tap Add a room, Tap the room you're in. Plug the other end of the power cable into a wall socket. 5) It’s plugged in directly next to the router for the best connection. Further exclusions & legal stuff apply. If that still doesn’t do the trick we’ll give you a one-off credit of £100 off your next bill. Our new WiFi Max service allows you to have up to 3 pods. Account - Mobile. Networking and WiFi. I am still getting a white pulsing setup light on them indicating they haven't connected to my Hub 4 - I have tried relocating the pods, switching WiFi off and on in the settings, ensuring Intelligent WiFi is turned on, and making sure both WiFi channels are on the same SSID. Further exclusions & legal stuff apply. 1) 2. Our plug-in WiFi Pods will always choose the best connection for each device – their new roaming feature checks WiFi signal around your home and how busy each point gets at. Next, it checks your broadband speed to make sure there are no issues preventing you getting the most from it. Sorry to see you are having problems ordering the wifi boosters. If the mesh WiFi Pod’s placed near your device, like your games console, it’s always a good idea to plug it in. Not sure if you have downloaded the 'Virgin Media Connect' app, which, once installed allows you to carry out a home wifi check - room by room (and you can. (note: the coaxial cable will need to be unscrewed). Tap Start the scan. Manage Your Account. It’s backed up by our signal-boosting mesh WiFi Pods (if needed) and Intelligent WiFi service – at no extra cost with Gig1 Fibre Broadband and our Volt packages. on 18-10-2022 15:59. Once you’ve linked the Virgin Media Connect app to your Hub 3, 4 or 5, you’ll see your network details on the Home tab of the app. To run the scan, simply connect to your. Up to 3 WiFi Pods if needed. tIt’s backed up by our signal-boosting mesh WiFi Pods (if needed) and Intelligent WiFi. 00 midweek (09. Smart Wi-Fi Pod Support. Call the equipment activation number they may be able to help. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. However best to try it in the same room as the hub first. It is a Mesh system. Just plug it into a main socket in the same room as the router and you'll see the pod start to blink. This pod plugs into a power socket and listens for WiFi signals from the hub. 4. On a 1 gb package but nothing's happening. Re: Wifi pods. Up to 3 WiFi Pods. Virgin Media is working with smart home provider, Plume, to make its HomePass smart home service available to all UK households – even those areas not yet covered by the Virgin network. 4 and 5Ghz bands. With our intelligent WiFi Booster, you can tackle blackspots in a hard-to-reach room. When settled, move to desired location. Forum; Apps. WiFi pod not connecting in Networking and WiFi 7 hours ago; Connect app and Hub 5 in Networking and WiFi 7 hours ago; WiFi Speed in Networking and WiFi 8 hours ago; Wi-Fi Pods Issue losing patience with Virgin Media. Solved: Hi just had a wifi pod delivered and setup but still have blackspots will it be possible for another pod to be sent out to me - 5072337 - 6. Hi Ryan4922 . The pods are only free for volt customers and 1gig service. At least 30Mbps download speeds in every room or £100 one-off credit. Putting the pod as far away from the hub as possible gives me download/upload speeds of 450/52 all over the house via WiFi if I put the pod any closer the connection gets. There is no Wi-Fi detectable at all in two device locations. WiFi pod has been blinking for days now. 10 out of 10 for the engineers service. QuickStart, set up and connections. HomePass works with all internet service providers and uses cloud-controlled adaptive WiFi pods to create a self-optimising WiFi network throughout. Wait 2 mintues for Scan. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability. Scan complete, Tap continue. Tap Add a room, Tap the room you're in. SpeedQuickStart, set up and connections. Wi-Fi Pods. Set up a guest network. If you do need further assistance regarding the pods, please do reach out to us here. Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Virgin Fibre Areas only. Welcome to Virgin Media’s help and support page. Email. Leave the pod to chat with the router for around 15mins, you'll know they have finished when the light on the pod stops blinking and there are no lights on the pod. Hi BenHawkeye . Wait 2 mintues for Scan. The new wifi pods are free if you are on the Gig1 package, or Ultimate Oomph, or on a Volt bundle, however if you are on any other package then they are £8 a month. Pod: Reboot pod and retry ethernet backhaul to see if there is any difference in performance. Unable to connect Wi-fi Plinth heater to phone in Networking and WiFi 31 minutes ago; Coax cable extention in Networking and WiFi 42 minutes ago; Extending Internet Reach in QuickStart, set up and connections 3 hours ago; Returning kit in Networking and WiFi 4 hours ago; broadband upgrade in Speed 4 hours agoSupercharged connectivity: Up to 3 WiFi Pods if you find any WiFi blackspots in your home, and use your O2 phone or sim in 75 destinations, with O2 Travel Inclusive Zone. Dont bother with another pod. Options. in QuickStart, set up and connections 5 hours ago; WiFi pods, one flashing blue, one flashing green in Networking and WiFi 5. If you don’t get download speeds of at least 30Mbps in every room, if needed we’ll provide up to 3 WiFi Pods. Take control of your WiFi: • Run a super-intelligent WiFi home scan to test speeds all around the home • View, manage and even order WiFi Pods* Virgin Media set to transform in-home connectivity with Intelligent WiFi Plus. Think of it like a relay race, passing the signal to a fresh runner, ready to. To verify click here. Hi there, I'm having an issue with my new WiFi pods. 1) - Same as PP01-VM as far as I can tell. Disable WiFi - Fritz!box. on 11-07-2023 18:26. They should, but will need a factory reset to get the new Hub 5 SSID and password setup. I’ve checked within the VM Connect app and My Virgin Media, but I can’t find anywhere where I can order a Wifi pod. 1 Kudo. Any help would be much appreciated. The engineer that came out was very helpful but I requested a wifi pod to help with signal in spare room. on 04-05-2023 16:40. Start the Scan (do this in every room) Scan complete. I have situated my router in the hall. Often it's due to router settings being changed that stops them connecting. Tap Add a room, and at on the room you're in, then Start the Scan (do this in every room)Options. Hub 5 with 2 pods, one cabled the other Wi-Fi connected. We stay in an old house with thick concrete walls built circa 1937. WiFi Pods and Boosters. 0c9821507a37ee02. It acts as a modem, giving your computer mobile internet access or enhancing your existing connection. 1. How to setup virgin media pod - Wi-Fi booster and extender - #virginmedia #wifi #wifiextender #booster #virgin #media #internet #wifi #slowspeed #blackspot F. Speed. Hi, I’m looking at how to order Wifi pods, I’ve run the diagnostics in every room via the VM Connect app. They may even be able to get you a better offer if you're not in a contract so becomes a 2 in 1, but that's the easiest route. Virgin Media Television; For business; Webmail; Sign-in; My Virgin Media. If everything’s okay with the Hub, the app will take you through to order a WiFi Pod to help boost your WiFi connection. Then Start the scan again. And for extra reliability, the Virgin Media Connect App is at the tip of your fingertips. Managing your network is simple with features like parental controls and guest access. We have been having issues for over a week with our intelligent Wi-Fi mesh system when all pods simultaneously lost connection with our Superhub 4 last Friday after several days of dramatic dips in broadband speed. How to set up a Virgin Media Hub. My virgin media app shows the pod working and having devices connected. Hi Leea56 when you setup the pods and have waited 24hrs for them to optimize the best way to get the most out of them is to everything off the uses wifi and then turn them all back on that way they will connect to the strongest wifi signal to them. The pods are free if you are on the Gig1 package, or Ultimate Oomph, or on a Volt bundle, however if you are on any other package then they £8 a month. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. The SSID must be password protected. They use your home’s electrical wiring to boost the WiFi signal in the room. Compare our best broadband deals in your area in seconds with free set up. WiFi Pods are a brilliant and affordable solution for combatting wireless signal dead zones around your home, delivering a strong connection to every nook and cranny. Stay connected with problem-sorting Intelligent WiFi . It then enables them to create the ultimate surfing conditions for your home network. Please can there be a simple way of ordering a first WiFI Pod? We have 1 Gb broadband with Volt - and the mesh pods were a key reason for this as wi fi connectivity around our house has been persistently poor, especially in some areas (partially but not very satisfactorily mitigated using boosters). It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. Then follow the instructions on screen to finish your set up. Instead, the Hub’s signal is passed from Pod to Pod wirelessly. Hi @bitsandpcs, Thank you for your posts and welcome back to our community forums. 5. The home scan feature will guide you from room to room to. Our old WiFi Boosters can help you tackle WiFi coverage problems. Plug the other end of the power cable into a wall socket. It’s backed up by our signal-boosting mesh WiFi Pods (if needed) and Intelligent WiFi service – at no extra cost with Gig1 Fibre Broadband and our Volt packages. However, you would soon pay off that cost by buying your own wireless solution that will be yours to own and use forever, although the VM Pods should be a simpler option. VM will only allow you to order 1 every seven days to the maximum of 3 pods, When checking speed etc from the pod remember to disconnect your wifi on your device and the then reconnect, try this first standing over the pod, then move further away and see what happens. Virgin Media Intelligent Mesh Wi-Fi Pod Review. I would be looking at a second and third wifi pod if needed. Re: Wi-Fi pods never arrive. Fibre optic. ), the quieter the radio & the poorer the WiFi. Enduser. For those who live in. VTV360: Up to £100 per unit. I’m assuming this is because the Wi-Fi Pod. 2. Hope that make sense. House has an extension on it and wifi speed very poor in extension area (Named the Hub) and far away bedroom. Then Start the scan again. Hi everyone, I had a mesh WiFi system which unfortunately malfunctioned so stuck with just using the HUB5. Testing out the Virgin Media Gig1 fibre broadband package. Broadband deals. The reason for needing the pods in. For many, getting a booster is an easier and cheaper option to buying and setting up an entirely new system Credit: Virgin. . The pods can only be sent out one at a time too. A broadband speed boost to the next available level (up to a max of 1Gbps) and up to 3 WiFi Pods (if needed) at no extra cost. Pods connected within a few minutes and no more flashing lights. Setup was utterly painless, the speed improvement was massive and two rooms that were previously blackspots were instantly flooded with high-speed Wi-Fi. If you’ve requested an upgrade, you’ll receive a new Virgin Media WiFi Hub in the post. See more. You might need to call 0800 953 9500 to activate the wifi pod. £5 a month extra doesn’t sound like much, but £60 a year. Then follow the instructions on screen to finish your set up. My only objection to Virgin Media Intelligent Wi-Fi Plus and the Wi-Fi Pods is the way they’re sold as a subscription service. What type of wireless boosters are there?. When he ord. Smart WiFi Pods. For setup: Mobile data connection required for Virgin. As long as all of the above points are all met then the Pods. Hi @stuandjan1966 . Got my first WiFi pod delivered the other day and I wanted to run - 4967261 - 2. You can only have a maximum of 3 Pods. Have you taken a look at our WiFi Pod Troubleshooting page to see if this can help rectify your connection issue? Have you taken a look at our. If you need a second or third mesh WiFi Pod, sign in to My Virgin Media here, click on Your Package and follow the steps in the WiFi Max tab. Speeds at router c1g. Typically, extenders are linked through a wired port using an Ethernet cable. FAQs. Have you changed anything on your hub? The pods only work under certain conditions. Sign in to My Virgin Media You can also order WiFi Max or get a second or third WiFi Pod,. Our home scan feature will guide you from room to room to carry out WiFi speed tests. Up to 3 WiFi Pods. They are free on Volt, 1GB or Oomph bundles. Speed. We are on the Volt 1GB package with generally fast enough speeds for us to both work. . You can use the. Do you want to enjoy fast and reliable WiFi in every corner of your home? Then you need to set up your WiFi Pods, the smart devices that work with your Virgin Media Hub to create a seamless mesh network. Recieved my Wifi-Max Pod before Christmas but decided to leave set-up untill after Christmas just incase of any issues. Tap Start the scan. Video guide prepared by Luqman Khan Here is with how to self install virgin media pod. Connect your pod to your router using an Ethernet cable. . If so, Tap Optimise. Wifi Pod not connecting in Networking and WiFi yesterday; NTL World mail not working in Email yesterday; Cable cut by gardener in QuickStart, set up and connections yesterday; Have been trying to order Wi-Fi pods but have been going round in circles on the app need help in QuickStart, set up and connections yesterdayJust remember to leave it off for 10 seconds to reboot properly. Channel Optimisation must be left on. Wi-Fi pods. The official route is the Connect app, but if this is not working wait. This includes free WiFi Pods to extend the signal around your property and its WiFi Max Guarantee. How many WiFi Pods do I need? If you’ve run a speed test on the Virgin Media Connect app and aren’t getting download speeds of at least 20Mbps in every room, you can get up to three WiFi Pods – and if that doesn’t help, we’ll add £100 credit on your next bill. Once the app has confirmed a wifi blackspot, then it should allow you to order 1 Pod. When do they turn up? Please message me DM as getting through to VM is nigh on impossible. The pods have been switched off since yesterday evening and I have plugged them in next to the hub and switched them on. While connect to WiFi, Tap I’m ready. It’s airtime fairness feature helps share WiFi throughout the home so all devices (and people using them) get the connection they need from the Hub 3, 4 or 5. A WiFi dongle is a small device that slots into a computer’s USB drive. in QuickStart, set up and connections yesterday; WiFi pods, one flashing blue, one flashing green in Networking and WiFi yesterday The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. Hub5 plus 1 mesh Pod . Available with M50 broadband or faster. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. However when going back downstairs, even though I’m in range of the hub, my iPhone sta. The pods are connect to your account so in theory they should connect no issue if they are the latest pods. Hub 3: Ensure Channel Optimisation is switched ‘on’ within Hub settings. We’re so confident in this technology that we’ve launched. Please be aware that it can take up to 24 hours for the Pod to be re-provisioned and setup for optimal performance. QuickStart, set up and connections. An Engineer could be booked to do it i am guessing, BUT if you are not confident in changing setting on the hub I am guessing they are still set as standard. Forum; Apps. Hey, is there any one here that can help me with these WiFi pods, currently have 2 pods and the router to cover 3 story 4 bed building! Always had a problem getting signal on the top floor, 2 rear bedrooms on the middle floor and my WiFi cameras on the rear exterior wall, all used to connect to our BT hub fine, unless weather was bad and. Whilst the 1st pod can be requested, a second. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub. At Virgin Media, our WiFi Hubs offer unlimited, lightning-fast broadband and 99. Easy to set up, coverage has. While connect to WiFi, Tap I’m ready. That’s the fastest WiFi guarantee of any major provider. Our new WiFi Max service allows you to have up to 3 pods. You might need to turn the WiFi Pod that’s connected to your device off and on again for it to be recognised and added to your network. I managed to get a live chat yesterday. To verify click here. And don’t forget, our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. Up to 3 WiFi Pods if needed. I’ve recently tested my Wifi speed using the VM Connect app and have several rooms below 30Mbps download speed. If so have your account and area number handy, and the wifi pod serial number. I don't work for Virgin Media. 2 weeks ago. Take control of your WiFi: • Run a super-intelligent WiFi home scan to test speeds all around the home • View, manage and even order WiFi Pods*Intelligent WiFi Plus from Virgin Media combines a suite of new, automatically deployed features on its Hub 3 and Hub 4 routers with brand new Intelligent WiFi Pods that help to extend WiFi reach and speeds throughout the home. At airports, you'll see 'arq_wifi_x'. 4) All Pods will work in exactly the. Plug the modem back in and wait until the modem has finished powering on. in QuickStart, set up and connections 6 hours ago; 5X hub with poor WiFi, pods repeatedly cancelled in Networking and WiFi 19 hours ago; Order Wi-Fi pods in Networking and WiFi yesterday; Hub5x Poor Wifi range, how to order wifi Pods in Networking and WiFi FridayOptions. Available with M50 broadband or faster. They’ll team up with the Virgin Media WiFi Hub to. Finally rang directly and managed to sort 1 pod. If it is poor again after the rescan, it. The Virgin Media WiFi Pod includes an Ethernet port at the bottom for plugging in a laptop or desktop (Metro. Volt. At least 30Mbps download speeds in every room or £100 one-off credit. In Advanced Settings you can disable your guest network as well as manage the limits of your different networks. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. 0 and 4. Keep your Hub in Router Mode - Do not put the Hub into Modem Mode, as this disables the Wi-Fi and your Pods are connecting to your Hub via Wi-Fi. Virgin Media's Hub 3, Hub 4 and Hub 5 give customers fantastic WiFi connections all year round. How do I order the Wi-Fi pods? - Virgin Media Community - 5123613. Excludes broadband faults and broadband network outages. You will get the best results if they are hard wired back to the VM hub with Ethernet cable. Networking and WiFi. Please can you try using the Connect app again to perform the Home Scan in the area where the signal is low(est) by performing the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. Hi stiffers . WiFi Pods are a brilliant and affordable solution for combatting wireless signal dead zones around your home, delivering a strong connection to every nook and cranny. 4 and 5 Ghz WiFi bands to allow a few of my (older) smart devices to work properly. Available with M50 broadband or faster. V6.